Privacy policy tv_user December 16, 2021
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Privacy policy

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information
We collect the following information :

  • Name
  • First name
  • Mailing Address
  • Postal code
  • E-mail address
  • Phone / Fax number
  • Gender
  • Age / Date of birth
  • Occupation
  • Income / financial resources
  • Family situation
The personal information we collect is gathered through forms and through the interactivity established between you and our application. We also use, as indicated in the following section, cookies and/or logs to gather information about you.
Your personal information is collected through forms, namely :

Forms and Interactivity :

  • Password Reset Form
  • Order Form
  • Opinion Survey
We use the information collected for the following purposes:
  • Tracking your orders
  • Information / Promotional offers
  • Statistics
  • Contact
Your information is also collected through the interactivity that can be established between you and our application in the following ways :
  • Statistics
  • Contact
We use the information collected for the following purposes :
  • Correspondence
  • Information or promotional offers

Log files and cookies

We collect certain information through log files and cookies. This information is primarily the following :
  • IP Adresse
  • Operating system
  • Pages visited and requests
  • Time and day of connection
The use of such files allows us to :
  • Improvement of the service and personalized welcome
  • Personalized consumption profile
  • Statistics

Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information. The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right to withdraw is the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.
To exercise these rights, you can contact us via : Adress : Immeuble Integra, Centre Urbain Nord – Tunis Mahrajène 1082 Email : Phone : +216 71 189 600


The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures :
  • SSL (Secure Sockets Layer) protocol
  • Access management - authorized person
  • Access management - affected person
  • Network monitoring software
  • Computer backup
  • User ID / password
  • Firewalls
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.


We undertake to comply with the legislative provisions set out in Organic Law 63 of 27 July 2004 on the protection of personal data.